- Kent to Systems Ltd (Kent) warrants all new products manufacured and sold under brand name “Kent” & “Kuhl” either “online” or “off-line” are to be free from defects in material and workmanship(manufacturing defect)
- Kent provides warranty for its manufactured products as per warranty conditions (warranty card) placed along with products.
- Product once sold and installed/used cannot be returned/ refunded.
- When you order a product online, delivery will be done within 15 days of receipt of full payment made (through online payment gateway) on Onlinesales@kent.co.in
- There may be instances when you need to cancell the order. You may cancel your order before your product has shipped. No cancellation request will be processed after your product has shipped.
- To cancell an order (full payment made through online payment gateway) on kent.co.in, purchaser has to call our customer care department or E-Mail it to Onlinesales@kent.co.in (before it is shipped) to initiate cancellation/refund with transaction details
- Kent will refund to you the entire cost. The refund will be made to the same payment option(s) originally used to pay for the order. Please note we will not be able to return the same by cheque or cash
Before you initiate cancellation for a product, it is important to understand the policies in place to avoid any problems. To ensure that our customers enjoy a hassle-free services when cancelling a product and getting a refund, kent provides in detail all the necessary information related to cancellation of order And refund policy. Know the time period within which you may cancel an order for yhe product, or learn about the cancellation policy of Kent, you can find all the required information.
