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Top 10 Questions About Water Softeners – Answered!

Unanswered questions around any technology or product can get a consumer to make an uninformed purchase decision. It can also ruin the experience of a user in many ways. When it comes to water softeners, we got you covered. We have compiled the top 10 questions, which we hope will answer most of your queries about water softeners.

1. How do I know if I have hard water supply at home?

Minerals and sediment abound in the local water supply, which can damage pipes, sinks, and even your hair and skin. So, ask yourself these questions to understand the need for a water softener for your home:

  • Is your laundry getting scratchy and stiff?
  • Are you noticing scale build-ups in your tubs and sinks?
  • Is your washing machine wearing off sooner than expected?
  • Do your hair and scalp feel itchy?

If Yes is the answer to any of these questions, there is a good chance you are dealing with hard water in your home. To be sure, schedule a free water test with KENT.

Also Read: Why Water Softeners Have Become a Necessity for Every Home

2. How long do water softeners last

A water softener should last 10 to 15 years. If your unit is facing more wear and tear, it could be due to improper maintenance or particularly hard water. If you’d like to extend the lifespan of your water softener, one option is to add a pre-filter.

3. Can you Drink Softened Water?

Softened water is considered safe to drink in the majority of cases.

While there is no verdict to say soft water is safe or unsafe to drink, in countries where drinking water comes from multiple sources like borewell, municipal supply water etc., it is advisable to drink only purified water. Water purified using a Water Purifier is safe to drink.

4. How do I know if my water softener’s salt level is low?

Check inside the tank

To determine the appropriate salt level for your brine tank, simply lift the cover and inspect the salt. If the salt appears dry and the tank is less than half full, refill it until it reaches just over half full. On the other hand, if the salt appears wet or the water level is above the salt, it’s time to refill the tank with about half of its capacity.

5. Does my water softener need service?

If your water pressure is dropping significantly and your water softener is sounding like it is constantly running, then your water softener may not be in a great condition and needs maintenance.

Read More: How to Find Out if Your Water Softener is Running Low on Salt?

6. How do I know what size of water softener I need for my home?

To calculate the suitable size of a water softener for your household, you need to multiply the number of individuals living in your home by the average amount of water they consume per day (which is approximately 80 gallons per person). Then, multiply that total by the number of grains of hardness in your water to determine the amount of grains that require removal on a daily basis.

7. Does it matter what kind of salt I use in my water softener?

It is important to use only water softener salt that is specifically designed for your system, as regular table salt or deicing salt will not suffice. Water softener salt is specially formulated to enhance the efficiency of your water softener. It is available in different forms such as crystals, blocks, or pellets, which facilitate more efficient regeneration.

8. Will using a water softener improve the quality of my hair and skin?

By eliminating minerals from hard water, water softeners function to create water that is kinder to both the skin and hair. This, in turn, can help reduce the occurrence of skin irritation, dryness, and frizziness in hair. Moreover, softer water can be absorbed by the skin more readily, resulting in improved hydration.

9. How much does a good water softener cost?

A water softener’s price depends on its functionality and usage. These days, many water filters are passed on as water softeners. One should be careful while selecting a water softener for their homes. KENT has a range of water softeners including fully automatic whole house water softener KENT Bathroom Water Softener and KENT Washing Machine Water Softener ranging from INR 7,000 to INR 90,000.

10. Why Chose KENT Water Softener?

KENT Water Softeners are designed to give you the best possible water 24/7 while using no electricity. With KENT’s patented non-electric valve and on-demand regeneration, you’ll have an unlimited supply of perfectly soft water. Visit our site to explore our complete range of water softeners.

We hope we have answered all your major queries related to water softeners, whether you are using a water softener or looking forward to buying one. If you have any more questions related to a water softener or its usage, please write to us in the comments and we shall answer your query at the earliest. Also, do share this blog with someone who may be thinking of buying a water softener and is confused about which one fits their requirements the best.

View Comments (10)

  • A very detailed article about the water softening system. With increasing pollution, the quality of water is degrading day by day. It is important to know everything about these systems as it helps in buying whenever required.

    • Hi,

      Thank you for your valuable feedback. This means a lot to us. Please feel free to contact us in case you need any further assistance.

      Regards,
      Kent Team

  • I am thinking to buy KENT Automatic Water Softener 40 for my 35 Rooms Hotel. I already have an 0.9 HP Grundfos Pressure Booster Pump and I want to install next to it.

    My Ques is: My Grundfos Pump gives a pressure of 3 bar. Will your Kent sustain and work properly in this pressure? If I reduce the pressure of my Grundfos Pump, then I feel, that I may not get perfect water pressure for my 35 Rooms.

    Please let me know what bar pressure your Kent needs

    • Hi Sanjeev,

      Thanks for showing interest in our products. please share your contact details at onlinecare@kent.co.in so that our experts will assist you better. You may also call us at 9582123456 for product details and more information.

      Regards,
      Team Kent

    • Hi,

      Thank for writing to us. Regarding your query, please call us at Call KENT Helpline Number +91-9278912345. The warranty starts from date of installation. Alternatively, you may share your contact details at onlinecare@kent.co.in so that we may assist you.

      Regards,
      Team Kent

  • I have a water softener connected to my washing machine. After adding the salt to softener, softener start overflowing. Is something wrong with my water softener.

    • Dear Customer,

      We regret that you are facing issues. Please provide registered contact details at onlinecare@kent.co.in so that our team may resolve it at the earliest. Alternatively, you can contact us at +91-9278912345.

      Regards,
      Team Kent

  • my kent water softener , which was bought in 2018 and from late 2019 that started giving problems , sometimes they say your pressure pump is not working proper, so we got new pressure pump , then covid entered and no one came for service , later i again complained in early 2022 but they said we have less service people so will not be available to solve your issue , at last one technician came and changed the wheel ,but still we were not getting soft water, now they are telling me to buy new softener as that has gone bad , in spite of taking all precautions and regularly putting salt ..real cheating by kent people

    • Hi Mona, we sincerely regret the inconvenience faced by you. Please share your details at onlinecare@kent, so that we can quickly resolve it. Alternatively, you may also call us at +91-9278912345. Regards, Team Kent

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