The reverse osmosis (RO) system uses a multi-stage filtration process to remove different types of contaminants from water. The water purification system uses a thin membrane to remove salt, chemicals, and impurities from water to make it safe for consumption. The contaminated water passes through this thin membrane (a polymer film) with very small-sized pores. The membrane weeds out minerals and microorganisms present in water. An outlet pipe flushes out the impurities. However, to ensure that you get clean and safe drinking water, you need to properly maintain the water purifier. Without proper maintenance and care, the water purifier will not function properly and you may end up drinking contaminated water. So, in this blog, we discuss a few tips that will help you maintain the RO water purifier. Read on.
How to Maintain RO Purifiers and their Importance
RO water purifiers play an essential role in removing different types of impurities from water. The additional filtration stages remove impurities of various sizes to make water safe for use. This is the reason why maintaining RO filters is a must so that the water purifier works without any glitches. A reverse osmosis system consists of three stages-pre-filter, reverse osmosis, and post-filtration. The pre-filtration stage separates sand, silt, and other residual particles from water. The pre-filtration stage is important to keep the RO Membrane safe from damage. Not changing the pre-filters might damage the RO membrane and the water purification process may also be affected.
1. Maintaining the RO Membrane
In the reverse osmosis stage, water is pushed at a pressure of 35 psi in order to pass through the membrane. The thin RO membrane separates out the solutes from the solvent and only pure solvent is allowed to pass through it. As the RO membrane is a central part of the water purifier system, maintenance, and regular cleaning is of utmost importance to ensure that you get clean, safe, and tasty drinking water. The RO membrane needs to be changed every 3-4 months in order to prevent clogging pores.
2. Regular Filter Changes
The filter of an RO purifier needs replacement after approximately 3 months. The reason is the contaminants from water clog the filters after a short span of time. Not cleaning the water purifier frequently will affect its filtration capacity and the quality of the water. If you continue using filters without changing them, the impurities are transferred to the water you drink. As RO water purifiers have at least three to twelve stages of purification, it is important to schedule the filter change on a regular basis.
3. Sediment Filter
RO water purifiers use multiple filters to remove impurities present in water. One of the filters used by the RO purifier is the sediment filter. Change your sediment filter at least once a year. Maintaining your sediment filter helps in staining out sediment, dirt, and slit. It protects dirt from getting to the fine RO membranes.
4. Carbon Filter
You also need to change the carbon filter once a year. A carbon filter removes chlorine and other dangerous contaminants that affect the life and performance of the RO membrane. The filter also has an impact on the taste and odor of the water you drink. (Source: Home Design With Style)
5. RO Membrane Replacement
RO purifiers come with a semi-permeable membrane, which allows water to pass through it but filters out all additional contaminants. For optimal performance, you need to replace the RO membrane every two-three months. However, keep in mind that this schedule is totally based on the quality of water and household water usage.
6. Drips And Leakages
In case you notice drips or leakages, don’t forget to get the help of a professional. Leakages in a water purifier can create a lot of problems if you don’t take the right steps. Ask the professional to thoroughly check the water purifier to know the cause of the leakage and save the machine from damage.
7. Sanitize Your RO Tank
You also need to clean the pipes of the RO system regularly to make sure the water purifier works perfectly. Sanitizing the RO tank can help you maintain the purifier and keep it in a good condition. For best results, sanitize the RO tank when you replace the filters.
8. Annual Maintenance
To avoid any serious problems with the RO purifier, make sure that you get the help of a professional to replace the filters. Renowned brands such as KENT provide annual maintenance contracts (AMC) which is an easy and convenient way to maintain the appliance.
Summarizing the Process
- Replace all the filters annually or at the max of 12 months
- Replace the RO membranes annually
- Sanitize the water storage tanks
- Make sure to clean and sanitize the pipes every 2 years
- Replace and buy any new parts when necessary
- Check the pressure nozzle at regular intervals
Conclusion
The best water purifier for a home will provide optimal performance only when you follow the maintenance tips. Taking an active role in the maintenance of your RO filter will make sure that the system will always deliver the best performance and that its service life will be prolonged. KENT is known for providing top-quality after-sales services for the convenience of customers. You can easily get in touch with them via phone, chat, email, or mobile app. To find out more about our after-sales services, click here.
View Comments (53)
Thank you for your valuable feedback. This means a lot to us.
Please change the Sediment Filter duration of replacement because I am getting it changed after 6 months.Service person is saying that replacement of sediment filters depend on quality of water at different places so please consider it before posing any information on the website.
Regards
Siddharth Rathore
Please inform me how to clean the water tank, which is getting yellowish after 10 to 15 days of continuous usage. how to clean that plastic water container.
Dear Customer,
We regret that you are facing issues. Please provide registered contact details at onlinecare@kent.co.in so that our team may resolve it at the earliest. Alternatively, you can contact us at +91-9278912345.
Regards,
Team Kent
Hi Deepika,
What is the product warranty of your RO filter???
I had changed the complete filter set on June 2021 and again by October water stopped coming from the filter.
When i registered a complaint the engineer says the filter needs to be replaced.
Please tell your Management that at least the product quality should be such that it withstands at least for 1 year.
Had used it in Ahmedabad also but there was no problem there ( as water is saltier than from Bangalore).
Had paid 3300 for changing the unit.
Really it's disappointing
Dear Customer,
we are sorry for your disappointment. This is something we'd never want you to feel about us. Please share your contact details at onlinecare@kent.co.in so that we can contact you soon. Alternatively, you may also call us at +91-9278912345.Regards, Team Kent
Regards,
Team Kent
Dear Sir,
Its been quiet a while the RO filter water tank is nt filling.
I amnot sure what the issue, request your help to resolve the same at the earliest.
Thanks
Dear Customer,
We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details at onlinecare@kent.co.in or call us at +91-9278912345.
Regards,
Team Kent
Dear Sir,
Thanks for writing to us. Please share your contact details at onlinecare@kent.co.in We'll connect with you soon.
Regards,
Team Kent
do i have to switch of the purifier after the switch turns red in color?
Dear Customer,
Thanks for writing to us. regarding your query, we would inform you that it has automatic operation that automatically shuts off when the storage tanks are full. You may switch off the purifier when not is use. You may also call us at KENT Helpline Number +91-9278912345. Alternatively, you may share your registered contact details at onlinecare@kent.co.in so that we may assist you.
Regards,
Team Kent
kent motor head having continuous leakage , earlier head some noises and now with minimum water output head of pump having continuous leakage of water. Whether head cartridge had damaged or something else, service was done eleven month back.
Dear Customer,
we are sorry for your disappointment. This is something we'd never want you to feel about us. Please share your contact details at onlinecare@kent.co.in so that we can quickly resolve it. Alternatively, you may also call us at +91-9278912345.
Regards,
Team Kent
sir i am using Kent super plus water filter since 2014.initially i am getting proper service from your service provider but later on i found your service provider has lost loyalty of customer due to one or other reason as a result i have to purchase all Kent filter candle including ro membrane on line and replace it every 12 month .please do something to frame a clear policy for AMC without replacement of parts and service charges so that no customer be unnecessary asked to pay extra on account of replacement of parts even if it is not required
Dear Customer,
We are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. You can share your details at onlinecare@kent.co.in. Alternatively, you can contact us at +91-9278912345.
Regards,
Team Kent
I bought Kent Grand Plus New Mineral RO in Feb'20. During installation I had requested to install a pre-filter and technician installed Kent Sediment Filter (at additional cost) prior to prevent entry of sediments into the machine. The draw back is that I could not get the cartridge for the sediment filter elsewhere except from your Authorized Service Partner. Request you to market the cartridge through e-commerce partners as well so that the product is easily available for purchase.
Dear Customer,
we are sorry for your disappointment. Please share your contact details at onlinecare@kent.co.in so that we can quickly resolve it. Alternatively, you may also call us at +91-9278912345.
Regards,
Team Kent
I am using Kent Grand plus from past two years, for the first year it worked very well and in the second year started various issues , raised complaint with kent app, the engineer attended and said to change filters , i agreed to change but he charged about 4800/- which is unexpected, i asked what is the reason for too much cost, he simply replied that its your wish whether to change or not but every year the maintainance cost will be same. Paying nearly 5000 rs per year, then what is the use of this kent RO, charges are very high it would be better if the prices may be revised,
Dear Customer,
We are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. You can share your details at onlinecare@kent.co.in. Alternatively, you can contact us at +91-9278912345.
Regards,
Team Kent
This is the same issue with us. Kent does not address the issue of service personnel ripping off customers. I have used Kent for ten years. The service personnel uses local imitation products with Kent label. Customers can never distinguish original Kent versus Kent official parts. I lost Rs 4800/ to replace all filters. and still the issue has not been solved. It is not worth spending that kind of money each year to replace filters. The product is good, but service charges and service are both bad rip off. Authorized Service Dealers should be allowed to carry local products. But Kent does not care over the years. I will file a police complaint in Bangalore next.
Sorry it should read the "ASD should NOT be allowed to carry local imitation parts".
Hi S Rajendran, we sincerely regret the inconvenience faced by you. Please share your details at onlinecare@kent, so that we can quickly resolve it. Alternatively, you may also call us at +91-9278912345. Regards, Team Kent