Kent Service App

1.8
13K reviews
1M+
Downloads
Content rating
Everyone
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About this app

KENT RO Systems Limited is a 21st century healthcare products company with a vision to make the world a healthy and a happy place. Pioneers in bringing the revolutionary Reverse Osmosis (RO) technology to India, KENT started its operations from Noida, India in 1999.

Over the years, it has evolved as a market leader providing technologically advanced healthcare products ranging from Water Purifiers, Air Purifiers, Vegetable and Fruit Purifiers to Water Softeners. It has become synonymous with offering purity and is known for its robustness in technological performance and innovative designs enhancing quality of everyday living.

KENT is ISO 9001:2008 certified and has been at the forefront of innovation. It has grown to be a strong organization with offices across India and most importantly, millions of satisfied customers to its credit worldwide.

With a purpose to give good health to one and all, KENT is the best guardian of your family’s health!

At KENT we value
Customers

We acknowledge that every individual brings different perspectives and capabilities to the team and a strong team is built on high moral values and fair practice. We provide equal opportunities for growth to all our employees and foster a collaborative and mutually supportive environment.

People

We give highest value to our customers’ requirements and do everything possible to provide them complete satisfaction. We are a conscious, compassionate and high-principled provider of authentic service enhancing customer experience at every touchpoint and fulfilling the needs comprehensively, fast and efficiently.

Honesty

Integrity is the foundation of everything we do. At KENT we conduct our business with the highest standards of professionalism, ethics, quality and fairness and develop relationships based on trust. Our core values and philosophy are the foundation for every business decision we make.

Team Work

We are team players and team builders. We openly communicate across all levels of organization because we believe that success can be achieved through collective efforts committed to achieving common defined goals. Our employees are encouraged to participate in the decision making process and we believe that teamwork leverages one’s individual strengths.
Updated on
Apr 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.8
12.9K reviews
Taran Soni
March 20, 2024
Absolutely poor service. Despite numerous requests on calls and App, technicians don't show up. If they do turn up, identity details are never a match with those provided by Kent. Definitely not the kind of experience one would expect from such a Company.
10 people found this review helpful
kapil dev rakshit
April 23, 2024
Very very poor service. After placing service request automatically closed without visiting. No number given to contact for, even customer care no also option only for service (ivr) not to ask anything else. Pathetic & disappointed.
RAM G
April 20, 2024
Tried to raise Service Request on a Product. But App says Invalid SNo. Strange thing is, the Service History in the very same App, lists the Same Product SNO. Couldn't understand how it became invalid.! 🤦🏻‍♂️
Kent RO Systems Ltd.
August 4, 2020
Dear Customer, We are a 100% customer oriented company and it is our continuous endeavour to serve you better. We are promising you that we will get your issue fixed at the earliest. Kindly share your contact details at onlinecare@kent.co.in Alternatively, you may also call us at +91-9278912345. Regards, Team Kent